Terms and Conditions of Stay - Ashley's Guest House
Welcome to Ashleys Guest House!
+263 712 074 397
New Malborough, Harare, ZW

Terms and Conditions of Stay

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  • Terms and Conditions of Stay

  • Due to insurance and security reasons, anyone allowed entry into the Guest House premises has to be recorded.

  • Booked Guests can bring extra guests for outdoor functions at a nominal charge. Please discuss this with management.

  • Maximum number of Guests booked to stay is 12 for Guest House

  • Maximum number of Guests booked to stay is 4 for Guest Cottage

  • Maximum number of both indoor and outdoor guests must not exceed 25.

  • While we allow one or two occasional daytime visitors per group of booked Guests, please do not abuse this privilege.

  • All our functions or events are Strictly Low Noise. Our license does not permit us to hold Parties with loud music, loudspeakers or loud noise. We have to respect our neighbors and other guests as well.

  • We do not tolerate racist, sexist, abusive and discriminatory language, or violent behaviour. We reserve the right to terminate a booking without a refund on receipt of a complaint.  Please report to the Guest House Management if you have any issues with the behaviour of fellow guests.

  • Sexual Harassment in all its forms to anyone within the confines of Ashley’s Guest House is a serious offence and will not be tolerated, appropriate action will be taken accordingly.

  • Please keep noise levels to the barest minimum, respecting other guests and our neighbours.

  • Please utilize the premises and its facilities with utmost care

  • Guests pay 10% refundable deposit to cover broken items, missing items, soiled linen

  • Deposit will be refunded if rooms and linen are kept clean, and not soiled, Less $30 cleaning fee for the guest House and $20 for the Guest Cottage.

  • Guests will pay for any damages caused by them including lost keys.

  • Guests are requested to make sure all taps are turned off after bathing or washing hands


Security:

  • Our property has a 24-hour alarm and reaction panic button system connected to Safeguard Security Company.


Disclaimer:

  • While every care and effort is made to secure property, life and limb, Ashley’s Guest House accepts no responsibility for and will not be obliged to compensate any person in respect of any loss or damage to property including motor vehicles or injury to any person through whatever cause arising or sustained while being a guest at Ashley’s Guest House. Guests should take Traveller’s Insurance to cover any loss to their belongings or injury to themselves.


We wish you a pleasant stay and look forward to hosting you again in future!